We are here for
you! Supporting our community during
COVID 19
Dear valued patient,
Nothing matters more to me than the health of my patients. The
safety and well-being of my patients and employees has always been my top
priority.
Trust and excellent care are the core guiding principles of
my practice. I would like to give you guidance to continue to protect and care
for you in our changing reality.
The Covid 19 pandemic is an evolving situation and I am
staying on top of the guidance from the CDC, state health department and other
authorities to protect my patients. As new and relevant information becomes
available I will keep you updated. In addition to my MD I have a Master’s in
Public Health from the Harvard School of Public Health this give me unique
access to the best minds in Public Health and their recommendations at any
given time.
We are open for
business and well positioned to navigate this new challenge and will continue
to provide the services you have come to count on from us. You can remain
confident that we will care for you through this challenging time.
Our staff is working diligently to maintain a safe
environment and for now our office hours remain the same.
I returned early from my vacation to be available in
whatever form is needed. I can do video consults (especially for the elderly)
phone consults, prescription refills as well as regular in person
consultations.
As
always, we continue to practice universal precautions such as hand washing,
disinfecting equipment and surfaces that contact patients and staff, and
using personal protective equipment when necessary. We will continue to be
diligent with these practices in light of COVID - 19.
These
are unprecedented times. It is our intention to continue to meet all of our
patient’s needs while doing our part to keep each patient, and our staff,
safe. With thoughtful, evidence-based decisions, patience, and grace, we
will work through this challenge as a community. We all need to work
together to contain/mitigate the spread of COVID-19. As such, we ask that
you please adhere to the following guidelines:
- If you are
feeling ILL… please CALL TO SCHEDULE;
short-notice fees will not apply. You will be asked if you have a
cough, respiratory issues, fever or recent travel. Depending on the
answers we will triage you accordingly.
- No walk-ins
are allowed, if you have acute issues you must call first.
If
you have traveled internationally within the last 30 days… please CALL
TO RESCHEDULE; short-notice fees will not apply.
- SOCIAL
DISTANCING … please
work to keep distance from other patients when entering and exiting
our office. After check-in, you’re also welcome to wait in your car and we will
call you when your exam room is ready for your appointment so that you
can come inside. Please limit,
as best you can, the number of people you bring with you.
- We will
closely monitor the health of our team, and no one will be allowed to
come to work if they are sick.
- Telemedicine is available for patients, so that we can support
our patients remotely. You will need to call for details.
- Patients who
are OVER 70 should avoid
coming to the office and should take advantage of skype/zoom or
telephone calling. Charges apply just as they would in office.
- On the
bright side if you are out of work this may be a good time to catch up
on routine care like physicals, paps and blood pressure checks. As you
can see we are deliberately keeping sick patients from mingling with
well ones.
- I would
strongly recommend if you need blood
drawn you get it done in my office and not go and be exposed at
the lab
It is
always my privilege to provide your primary healthcare with attention to
excellence. We appreciate your understanding, patience and partnership. If
you have an upcoming appointment, we look forward to seeing you and want to
reassure you that we are doing everything we can to provide a safe visit.
If you need to change or cancel an appointment, please contact us. There
will be no cancellation fees.
We
will continue to help you and your family, together we can meet this
challenge.
All
the best,
Dr.
Nadu Tuakli MD, MPH
|
|
|
No comments:
Post a Comment